Privacy Policy

Last Updated: May 15, 2024

1. Introduction

SoftWorlds ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website softwo-rlds.com (the "Website"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering with the Website or when choosing to participate in various activities related to the Website, such as submitting forms, subscribing to our newsletter, or contacting us. This information may include:

  • First and last name
  • Email address
  • Phone number
  • Message content

2.2 Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website. This information is primarily needed to maintain the security and operation of the Website, and for our internal analytics and reporting purposes.

2.3 Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We use the following types of cookies:

  • Necessary cookies: Essential for the Website to function properly.
  • Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website. This helps us improve how our Website works.
  • Functionality cookies: Enable us to personalize content and remember your preferences.
  • Targeting cookies: Record your visit to our Website, the pages you have visited, and the links you have followed. We use this information to make our Website and the advertising displayed on it more relevant to your interests.

2.4 Third-Party Tracking Tools

We use Google Analytics and Facebook Pixel on our Website to help us analyze how our Website is used and to optimize our marketing efforts:

  • Google Analytics: A web analytics service provided by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services.
  • Facebook Pixel: A tracking tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on our Website.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

  • Create and manage your account.
  • Respond to your inquiries and contact requests.
  • Send you our newsletter and other updates about our company, products, and services.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Website.
  • Increase the efficiency and operation of the Website.
  • Monitor and analyze usage and trends to improve your experience with the Website.
  • Compile anonymous statistical data for use internally or with third parties.
  • Deliver targeted advertising, newsletters, and other information regarding promotions and the Website to you.
  • Notify you of updates to the Website.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access the personal information we have about you.
  • The right to request that we correct any personal information we have about you.
  • The right to request that we delete any personal information we have about you.
  • The right to request that we restrict processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

The Website is not directed to anyone under the age of 18. We do not knowingly collect or solicit information from anyone under the age of 18. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

SoftWorlds
3 North End Rd, London W14 8ST, UK
Phone: +442076021086
Email: contact@softwo-rlds.com